, , , , , , and (2019) “PENGARUH CORPORATE IMAGE, TRUST, WORD OF MOUTH DAN COMMUNICATION MARKETING TERHADAP CUSTOMER SATISFACTION PADA PT. BANK NEGARA INDONESIA (PERSERO) CERME, GRESIK”, Develop, 3(1), pp. 27-42. doi: 10.25139/dev.v3i1.1526.