PENGARUH CORPORATE IMAGE, TRUST, WORD OF MOUTH DAN COMMUNICATION MARKETING TERHADAP CUSTOMER SATISFACTION PADA PT. BANK NEGARA INDONESIA (PERSERO) CERME, GRESIK. Develop. [Internet]. 2019 Apr. 30 [cited 2026 Jun. 17];3(1):27-42. Available from: https://ejournal.unitomo.ac.id/index.php/ep/article/view/1526