Hasandi, H. et al. 2025. Effectiveness of Mediation as an Alternative to Out-of-Court Settlement of Consumer Disputes (Study at BPSK Mataram City). Lex Journal : Kajian Hukum dan Keadilan. 4, 1 (Jul. 2025), 205–221. DOI:https://doi.org/10.25139/lex.v4i1.10716.