Hasandi, Hairul, Zainal Asikin, and Muhaimin. “Effectiveness of Mediation As an Alternative to Out-of-Court Settlement of Consumer Disputes (Study at BPSK Mataram City)”. Lex Journal : Kajian Hukum dan Keadilan 4, no. 1 (July 12, 2025): 205–221. Accessed June 20, 2026. https://ejournal.unitomo.ac.id/index.php/hukum/article/view/10716.