Rio Lintang Cahya, M. ., & Yudi Hidayat, E. . (2026). Sentiment Analysis and Emotional Reviews of Hospital Services Using Naïve Bayes and Support Vector Machine (SVM). Inform : Jurnal Ilmiah Bidang Teknologi Informasi Dan Komunikasi, 11(1), 121–129. https://doi.org/10.25139/inform.v11i1.11257