RIO LINTANG CAHYA, Muhammad; YUDI HIDAYAT, Erwin. Sentiment Analysis and Emotional Reviews of Hospital Services Using Naïve Bayes and Support Vector Machine (SVM). Inform : Jurnal Ilmiah Bidang Teknologi Informasi dan Komunikasi, [S. l.], v. 11, n. 1, p. 121–129, 2026. DOI: 10.25139/inform.v11i1.11257. Disponível em: https://ejournal.unitomo.ac.id/index.php/inform/article/view/11257. Acesso em: 20 jun. 2026.