STRATEGI KOMUNIKASI ORGANISASI PT. JASA RAHARJA KANTOR PERWAKILAN BOJONEGORO DALAM PELAYANAN PADA KORBAN KECELAKAAN LALU LINTAS

  • Mohammad Erwin Setia Negara Jasa Raharja
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Abstract

This study aims to describe the communication strategy of PT. Jasa Raharja Bojonegoro Representative Office in serving the families of traffic accident victims. The research sources were six respondents, namely two employees of PT Jasa Raharja and six representatives of the victims' families. The analytical method used is qualitative with qualitative technical analysis methods through data reduction. The results of the study indicate that the communication strategy carried out by PT Jasa Raharja with the families of accident victims in the context of insurance claims shows that the basis of insurance claims is related to important matters in accordance with the law which explains that both the victim and the victim's family member are entitled to receive compensation. response, assistance mandated. The next thing is how to procedurally manage accident insurance claims from PT. Jasa Raharja where this is done as a form of evaluation to make it more optimal.

Published
2022-11-29
How to Cite
Mohammad Erwin Setia Negara. (2022). STRATEGI KOMUNIKASI ORGANISASI PT. JASA RAHARJA KANTOR PERWAKILAN BOJONEGORO DALAM PELAYANAN PADA KORBAN KECELAKAAN LALU LINTAS. Journal Communication Specialist, 1(5), 691-699. Retrieved from https://ejournal.unitomo.ac.id/index.php/jcs/article/view/5189
Section
Articles