APOLOGY SPEECH ACT STRATEGIES USED BY STUDENT IN FACULTY OF LETTERS UNIVERSITAS DR.SOETOMO

Abstract

Arishandi, Fachriza Eksa. 2020. Apology Speech Act Strategies Used By High Proficient Student in Faculty of Letters in Universitas Dr.Soetomo . A Thesis. English Literature Program, Faculty of Letters, Dr. Soetomo University. Advisor: Dr. Dra. Ni Nyoman Sarmi, M. Hum.

Keywords: Speech act, apology speech act, inter language pragmatics,second language learners.

This research aims to present the phenomenon of apology strategy application by the high proficient students of English Department of Faculty of Letters, Dr. Soetomo University. The purposes of the research were to identify the apology strategies applied by high proficient students and to find out the types of apology speech act done by those students. The theory used was speech act theory proposed by J.L. Austin. This research used mix-method research design. Twenty students out of fifty five students were taken as the research sample. The data were collecting by using questionnaires consisting of ten open-ended in the form of Discourse Completion Task (DCT) proposed by Cohen. The research findings showed that ‘‘an expression of apology (APOL)’’ formula was used by all the subjects in all situations with variation in the number and type of strategy. RESP was next most likely strategy to occur after APOLs in the sequence of apology. 55% of research subject chose to use REPR combined with other apology strategies. 65% of the research subject used EXPL combined with other apology strategies. The strategy of multiple apologies became the most frequently used strategy. Most of the research subjects tended to use indirect apology strategy. This tendency could be identified from the high frequency of multiple apologies usage among the research subjects in the different given situation.