Loyalitas Konsumen JNE Surabaya: Korelasi antara Marketing Public Relations dan Kualitas Pelayanan. Jurnal Komunikasi Profesional, [S. l.], v. 2, n. 1, 2017. DOI: 10.25139/jkp.v2i1.911. Disponível em: https://ejournal.unitomo.ac.id/index.php/jkp/article/view/911. Acesso em: 17 jun. 2026.