Ekspektra : Jurnal Bisnis dan Manajemen 2022-10-08T10:58:48+07:00 Aminullah Assagaf Open Journal Systems <p>Acrredited by Minister of Research and Higher Education, Republic Indonesia, Directorate General of Research Strengthen and Development (Direktur Jenderal Penguatan Riset dan Pengembangan Kemenristekdikti RI) Number <a href="">10/E/KPT/2019 </a>as Ranking 4 (SINTA 4).</p> <p>Ekspektra: The Business and Management Journal was published by the Dr Soetomo University Management Study Program in Surabaya in collaboration with the Surabaya Economic Doctoral Staff (IDEI) Surabaya Branch. The publication of this journal aims to improve the quality of science, and channel the interests of sharing and disseminating knowledge to academics, students, practitioners and observers of science. Editor receives research articles related to Business and Management. Journal of Business and Management - Expectations are published twice a year, namely the February and August editions.</p> <p><strong>ISSN 2549-6972 (print)</strong></p> <p><strong><strong>ISSN 2549-3604 (online)</strong></strong></p> <p>&nbsp;</p> MAPPING THE QUALITY OF HR THROUGH THE APPROACH STRENGTH OF CHARACTER IN SUPPORTING THE POTENTIAL OF RELIGIOUS TOURISM VILLAGE IN GRESIK REGENCY, EAST JAVA 2022-10-08T10:58:48+07:00 I Dewa Ketut Raka Ardiana Hetti Sari Ramadhani setiawan jodi histwo febri ali <p><em>The potential for large income from tourist villages and the government's strong push to develop tourism potential makes many villages want to develop tourism potential in their villages. Being a tourist village requires the readiness of human resources who are able to show excellent service to customers. This study aims to map the quality of human resources through a character strength approach in Giri Village to Support Religious Tourism Villages. The subject of this research is the community of Giri Village, Gresik Regency, East Java, with productive age (18-64 years) totaling 2,765 people, as a potential resource in supporting the Religious Tourism Village. The research sample was determined by a quota of 100 respondents. Data collection using VIA-IS and questionnaires. The data were analyzed quantitatively descriptively with the help of the SPSS program, to produce a map of the quality of human resources (HR) and the strength of community character in supporting the potential of the Religious Tourism Village in Gresik Regency, East Java.</em><em>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The results showed that human resource quality includes 1) fictional quality 23%, 2) intelligence quality 37%, 3) spiritual quality 40%. Strength of character consists of 1) integrity 20%, 2) gratitude 20%, 3) hope 20%, 4) fairness 20%, and 5) kindeness 20%, while support for Religious Villages are; 1) knowledge 23%, 2) involvement 27%, 3) ideas 23%, and 4) expectations 27%. This map and real conditions need to be analyzed further to provide recommendations and concrete steps towards future efforts to develop a Religious Tourism Village in Gresik Regency, East Java.</em></p> 2022-10-08T10:41:07+07:00 Copyright (c) 2022 Ekspektra : Jurnal Bisnis dan Manajemen ANALYSIS OF LIQUIDITY, SOLVENCY, PROFITABILITY AT UD. RIFQI JAYA 2022-10-08T10:58:38+07:00 anton nugroho wicaksono Eni Wuryani <p><em>The purpose of this research conducted by the author is to analyze the financial statements of UD. Rifqi Jaya uses 3 methods namely liquidity analysis, solvency and profitability. The object of this research is the financial statements of UD. Rifqi Jaya from 2015 to 2017. In this study, the author used a qualitative descriptive approach. Based on the analysis liquidity ratio, the financial condition of UD. Rifqi Jaya can be said quite good because it will have no trouble paying their short-term debts. </em><em>Meanwhile, the solvency analysis show thats total assets and capital are greater than total liabilities, so that the company is able pay </em><em>their obligations</em><em>.</em> <em>Likewise in the analysis of profitability, UD. Rifqi Jaya has the potential to increase net income, so that it can pay its obligations very well.</em></p> 2022-10-08T10:41:58+07:00 Copyright (c) 2022 Ekspektra : Jurnal Bisnis dan Manajemen THE EFFECT OF INSTITUTIONAL OWNERSHIP, PROFITABILITY, COMPANY GROWTH, AND DEBT RATIO ON DIVIDEND POLICY (Study on Banking Companies Listed on the Indonesia Stock Exchange Period 2015-2017) 2022-10-08T10:58:31+07:00 Proksima Iksantinaka <p>This study aims to determine which&nbsp;a factor&nbsp;is the most dominant in influencing&nbsp;a dividend&nbsp;policy in banking companies listed on the Indonesia Stock Exchange for the period 2015-2017. The method in this study uses a quantitative associative type. The sampling technique used in this study was&nbsp;the purposive&nbsp;sampling with the sample required for this study, namely 27 companies.&nbsp;the analysis&nbsp;of the data used in this study is the classical assumption test,&nbsp;a multiple&nbsp;regression analysis and&nbsp;a hypothesis&nbsp;testing. The results showed that the t value of Institutional Ownership (KI) was 1.1760.05&nbsp;means no effect, the t value of&nbsp;a profitability&nbsp;(ROA) is 2.071&gt; from the t table 1.99125 with a&nbsp;sig. 0.033 &lt;0.05&nbsp;means that it has a positive effect, the t value of Company Growth (GRWT) is -2.685&gt; from the t table 1.99125 with a&nbsp;sig. 0.046 &lt;0.05&nbsp;means that it is influential, the t value of the debt ratio (DER) is&nbsp;-2.031&gt; from the t table 1.99125 with a&nbsp;sig. 0.041 &lt;0.05&nbsp;means that it has a negative effect on&nbsp;a dividend&nbsp;policy. These results also indicate that the variable that&nbsp;has&nbsp;a dominant effect, namely the variable profitability measured using ROA, has a positive and significant effect on the variable dividend policy (DPR).</p> 2022-10-08T10:42:41+07:00 Copyright (c) 2022 Ekspektra : Jurnal Bisnis dan Manajemen ANALYSIS OF THE USE OF POSPAY SERVICES ON INCOME LEVEL OF PT. POS INDONESIA 2022-10-08T10:58:24+07:00 sri rahayuningsih Dyah Rini Prihastuty <p><em>Pospay is a smartphone application with Android and iOS systems that is provided to the public as a digital channel to access Giro Pos services and other financial transaction services independently. Pospay can also be interpreted as a finance and technology service created by PT. Pos Indonesia by using the Online Payment Point System (SOPP) which aims to make it easier for people to make payments. This study aims to analyze and prove the effect of using pospay services on the level of income at PT. Pos Indonesia. The hypothesis in this study is that there is a significant effect between the use of Pospay Services on the Income Level of PT. Pos Indonesia.</em></p> <p><em>In this study, the population used is the customers of the Surabaya Post Office 60000 who use the Pospay Application with a total of approximately 8,380 people. Meanwhile, the sample in this study were 60000 Surabaya Post Office customers who used the Pospay Application. Instrument testing is done by using a questionnaire, the questionnaire must meet the valid and reliable requirements. To find out whether the data generated from the questionnaire measuring instrument can guarantee the quality of the research so that conclusions about the relationships between variables can be trusted, accurate, and reliable so that the research can be accepted, validity and reliability tests are carried out. Data collection techniques were carried out by making observations at the Surabaya Post Office 60000 and also in the form of a questionnaire (questionnaire) distributed to respondents, namely post office customers who use the pospay service application. This study uses a quantitative descriptive approach.</em></p> <p><em>The results showed that there was a significant effect between the use of Pospay services on the income level of PT. Pos Indonesia. The conclusion of this study is that if the pospay service is improved, it will further increase the income of PT. Pos Indonesia</em></p> 2022-10-08T10:43:18+07:00 Copyright (c) 2022 Ekspektra : Jurnal Bisnis dan Manajemen MARKET ORIENTATION’S ROLE IN IMPROVING MARKETING PERFORMANCE THROUGH COMPETITIVE ADVANTAGE 2022-10-08T10:58:17+07:00 achmad daengs dg Enny Istanti RM. Bramantyo Kusuma Negoro sutopo sutopo <p><em>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Marketing performance is an achievement measure gained from entirely marketing activities of the organization.&nbsp; The purpose of this study to analyses the aftereffect of market orientation on marketing performance through competitive advantage. Type of the study is explanatory research. Research samples are 82 palm oil&nbsp; distributors&nbsp; by using total sampling technique. Analysis in this study use Partial Least Square (PLS) analysis. Analysis result proved that&nbsp; Market Orientation has significant effect on competitive advantage however does not affected significant on Marketing performance, while competitive advantage has significant effect on marketing performance.</em></p> 2022-10-08T10:44:09+07:00 Copyright (c) 2022 Ekspektra : Jurnal Bisnis dan Manajemen THE EFFECT OF SUBJECTIVE NORMS, ATTITUDE, PERCEIVED RISK, AND PERCEIVED BEHAVIORAL CONTROL OF BEHAVIORAL INTENTION Mt. Bromo TOURISTS IN EAST JAVA PROVINCE 2022-10-08T10:58:09+07:00 Gabriel David Pangihutan Sinambela Siti Rahayu Venny Megawati <p><em>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This study aims to determine the effect of subjective norm, attitude, perceived risk, perceived behavioral control on behavioral intention on Mount Bromo tourists, East Java. The dependent variable used is behavioral intention, while the independent variable used is subjective norm, attitude, perceived risk, perceived behavioral control. The research method used is causal research with multiple linear regression analysis approach. The research sample was 278 tourists from Mount Bromo, East Java. Data collection techniques by distributing online questionnaires. The data analysis technique used validity test, reliability test, multiple linear regression analysis, classical assumption test, and hypothesis testing. The results showed that subjective norms had a positive and supported effect on behavioral intention and perceived behavioral control had a positive and supported effect on behavioral intention, but attitude had no positive effect and was not supported on behavioral intention. In addition, perceived risk had no positive effect and was not supported on behavioral intention.</em></p> 2022-10-08T10:44:48+07:00 Copyright (c) 2022 Ekspektra : Jurnal Bisnis dan Manajemen COMPETITION STRATEGY ANALYSIS WITH A SWOT ANALYSIS APPROACH TO INCREASE PROFIT OF MSME KNOWLEDGE SELLERS IN KETAJEN VILLAGE, SIDOARJO 2022-10-08T10:58:01+07:00 Muhammad Fikram Nanik Kustiningsih <p><strong><em>&nbsp;</em></strong></p> <p><em>In a business, never escape from competition. Whether it's a large, medium, or even small business, there will definitely be competitors. This is what makes researchers determined to analyze the form of competition and the strategies used to deal with it. Especially in the morning the MSME street vendors who lack knowledge about competition and the analyzes they can use to win the competition. The purpose of the researchers conducting this research is to find out and analyze the impact of competitive advantage on increasing the profits of the </em><em>MSME</em><em> street vendors selling "Tahu Tek". The method used is descriptive qualitative research with inferential statistical analysis by comparing MSMEs with one another and adapting them to the theories of experts. The results of this study indicate that competitive advantage by implementing a competitive strategy can increase the profits of SMEs selling "Tahu Tek". Based on the suitability of the theory of competitive strategy with increased profit is related. As well as between MSMEs that apply a competitive strategy and MSMEs that do not apply a competitive strategy, there is a significant difference.</em></p> 2022-10-08T10:45:26+07:00 Copyright (c) 2022 Ekspektra : Jurnal Bisnis dan Manajemen