Kualitas Pelayanan Kesehatan Rumah Sakit Umum Daerah Dr. Moewardi Surakarta (Reliability, Accessibility, Comfortabel, Competence, Assurance, dan Tangibel). Jurnal ilmiah Manajemen Publik dan Kebijakan Sosial, [S. l.], v. 4, n. 1, p. 53–67, 2020. DOI: 10.25139/jmnegara.v4i1.2463. Disponível em: https://ejournal.unitomo.ac.id/index.php/negara/article/view/2463. Acesso em: 21 jun. 2026.