Jurnal ilmiah Manajemen Publik dan Kebijakan Sosial

Dinamika Kepentingan Dalam Program “Kampung Keren” (Kreatif Dan Independen) Sebagai Strategi Branding Kota Kediri

2024-01-11T09:22:13+07:00

Branding is an unavoidable necessity in the development of urban areas and population. Kampung Keren is one of the branding strategies carried out by the Kediri city government in improving the image of the city of Kediri. The growing awareness and independence of the community in managing their territory is the main goal in implementing this Kampung Keren. In fact, the existence of Kampung Keren cannot be used as a program that is successfully implemented by looking at the economic and social developments in the City of Kediri. This study aims to explore the dynamics of interest in the implementation of Kampung Keren as a branding strategy in the City of Kediri. Researchers explored information through the managers of 7 (seven) Kampung Keren in Kediri City and collected documentation related to Kampung Keren in government agencies and made observations on the process of implementing Kampung Keren. As a result, there are various obstacles faced by the community, managers and the government of the City of Kediri in developing 6 Kampung Keren points. Limited human and capital resources are the main problem in its implementation. Apart from that, other results show that there is political interest through this branding which is a polemic itself. The existence of conflicting interests of the actors involved is a separate obstacle in its implementation. This unpreparedness is an obstacle that must be resolved, so that Kampung Keren can optimally and increase efforts to develop urban areas and population through Branding in the City of Kediri.

Peran Pelayanan Kesejahteraan Sosial Anak Terlantar di Uptd Kampung Anak Negeri Surabaya

2024-02-02T11:13:06+07:00

Social welfare problems in the community result in delays in the implementation of social functions and result in a high number of poor people and an increasing number of people with social welfare problems. The government, in this case, needs to pay attention to and address the problem of Persons with Social Welfare Problems (PMKS). This study uses a qualitative research method with a descriptive approach. This study intends to obtain a comprehensive and in-depth description of the Role of Social Welfare Services for Neglected Children at UPTD Kampung Anak Negeri Surabaya. Data collection is done by means of interviews, observation, and documentation. In this study the data analysis method that will be used according to (Miles, Huberman, and Saldana 2014) where qualitative data analysis is carried out through several stages, namely, data collection (data collection), data condensation (data condensation), data display (data display), as well as drawing conclusions or verification (conclusion: drawing or verifying). The results of the study show that there are four research focuses that have appropriate service roles in the social welfare of neglected children which include a facilitative role, educational role, representational role, and technical role carried out by UPTD Kampung Anak Negeri Surabaya in social welfare services for neglected children.

Pengaruh Kualitas Pelayanan dan Fasilitas Terhadap Kepuasan Masyarakat dalam Pengurusan Perpanjangan Surat Izin Mengemudi (SIM) di Mall Lippo Plaza Surabaya

2024-02-02T11:15:55+07:00

Tujuan penelitian untuk mengetahui pengaruh kualitas pelayanan dan fasilitas terhadap kepuasan pemohon dalam pengurusan perpanjangan Surat Izin Mengemudi (SIM) di Mall Lippo Plaza Sidoarjo. Dalam penelitian ini diharapkan dapat memberikan manfaat sebagai masukan bagi instansi pemerintah dan memenuhi kepuasan masyarakat dengan menggunakan aspek kualitas pelayanan dan fasilitas pendukung bagi masyarakat. Hasil penelitian dengan menggunakan regresi linear berganda, maka dapat ditarik kesimpulan bahwa hasil pengujian dengan uji F, menunjukkan bahwa Kualitas Pelayanan (X₁) dan Fasilitas (X₂) secara simultan berpengaruh signifikan terhadap Kepuasan Pemohon (Y) pada kepengurusan Surat Izin Mengemudi (SIM) di Mall Lippo Plaza Sidoarjo. Koefisien korelasi berganda (R) adalah = 0,717, yang berarti lebih besar dari 0,5 dan nilainya tinggi sehingga menunjukkan bahwa korelasi atau hubungan antara variabel bebas (Kualitas Pelayanan (X₁) dan Fasilitas (X₂)) dengan variabel terikat yaitu Kepuasan Pemohon (Y) dalam kepengurusan Surat Izin Mengemudi (SIM) di Mall Lippo Plaza Sidoarjo yang sangat erat. Koefisien determinasi berganda (R square) adalah 0,576, yang berarti bahwa variabel bebas (Pelayanan (X₁) dan Fasilitas (X₂)) mampu menjelaskan dan memberikan pengaruh terhadap variabel terikat (kepuasan (Y)) sebesar 51,4 %, sehingga dapat dikatakan bahwa Pelayanan (X₁) dan Fasilitas (X₂) memberikan pengaruh yang cukup besar terhadap Kepuasan Pemohon (Y) dalam kepengurusan Surat Izin Mengemudi (SIM) di Mall Lippo Plaza Sidoarjo, sedangkan sisanya sebesar 48,6 % dipengaruhi oleh variabel bebas lain diluar model. Hasil pengujian dengan uji t, menunjukkan bahwa Kualitas Pelayanan (X₁) secara parsial berpengaruh signifikan dan positif terhadap Kepuasan Pemohon (Y) pada kepengurusan Surat Izin Mengemudi (SIM) di Mall Lippo Plaza Sidoarjo. Pengujian dengan uji t, menunjukkan bahwa Fasilitas (X₂) secara parsial berpengaruh signifikan dan positif terhadap Kepuasan Pemohon (Y) pada Kepengurusan Surat Izin Mengemudi (SIM) di Mall Lippo Plaza Sidoarjo.

Pengaruh Kesadaran Wajib Pajak dan Pengetahuan Perpajakan Terhadap Kepatuhan Wajib Pajak Orang Pribadi pada KPP Pratama Probolinggo

2024-03-18T10:35:46+07:00

This research aims to analyze the influence of taxpayer awareness and tax knowledge on individual taxpayer compliance at the Probolinggo Tax Office. Increasing taxpayer compliance is needed to increase tax revenues. The problem is that the individual taxpayer compliance at the Probolinggo Tax Office during 2019 to 2021 has decreased. This compliance includes compliance with the submission of annual tax reports and tax payments. The grand theories used are attribution theory and compliance theory. This research uses an associative quantitative approach. The population of this research is made up of taxpayers at the Probolinggo Tax Office, with a total of 124.385. Sampling in this research used accidental sampling technique and obtained a sample of 277 respondents. The data collection technique used was distributing questionnaires. This research only examines two independent variable which are taxpayer awareness and tax knowledge, while the dependent variable is individual taxpayer compliance. Data analysis in this research used multiple linear regression analysis. The software used is SPSS version 26. Based on the results of the analysis for the variables of taxpayer awareness (X1), tax knowledge (X2), and individual taxpayer compliance (Y), the regression model is obtained as follows: Y = 5.546 + 0.212X1 + 0.564X2. The results of the coefficient of determination show that the two independent variables can explain the dependent variable by 61.4%. The results of the t test show that taxpayer awareness has an influence on individual taxpayer compliance and tax knowledge has an influence on individual taxpayer compliance.