Pengaruh Leader-Member Exchange, Perceived Organizational Support, Person-Job Fit, Dan Person-Organizational Fit Terhadap Kinerja Pegawai Dinas Perpustakaan Dan Arsip Daerah, Yogyakarta
Indonesia
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Keywords:
employee performance, leader-member exchange, perceived organizational support, person-job fit, person-organizational fit
Abstract
This research intends to examine the influence of leader-member exchange (LMX), perceived organizational support (POS), person-job fit (PJF), and person-organizational fit (POF) on employee performance. The study used the population coverage of all employees of the Dinas Perpustakaan dan Arsip Daerah (DPAD) Yogyakarta. Data were collected using a questionnaire on 46 employees by census. Following a traditional assumption test, the analysis used multiple linear regression analysis. The results stated that LMX, PJF, and POF had no significant effect on employee performance. The test also revealed that POS has a significant impact on employee performance. Implications are made by providing organizational support to stimulate employee performance.
References
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Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87(5), 875–884. https://doi.org/10.1037/0021-9010.87.5.875
Chatman, J. A. (1991). Matching People and Organizations: Selection and Socialization in Public Accounting Firms. Administrative Science Quarterly, 36(3), 459–484. https://doi.org/10.2307/2393204
Chen, C. Y., Yen, C. H., & Tsai, F. C. (2014). Job Crafting and Job Engagement: The Mediating Role of Person-Job Fit. International Journal of Hospitality Management, 37, 21–28. https://doi.org/10.1016/j.ijhm.2013.10.006
Chiang, C., & Hsieh, T. (2012). The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management, 31(1), 180–190. https://doi.org/10.1016/j.ijhm.2011.04.011
Claudianty, G. S., & Suhariadi, F. (2021). The Effect of Perceived Organizational Support on Employee Engagement. Fenomena, 29(2), 32–37. https://doi.org/10.30996/fn.v29i2.4752
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Eisenberger, R., Karagonlar, G., Stinglhamber, F., Neves, P., Becker, T. E., Gonzalez-Morales, M. G., & Steiger-Mueller, M. (2010). Leader-Member Exchange and Affective Organizational Commitment: The Contribution of Supervisor’s Organizational Embodiment. Journal of Applied Psychology, 95(6), 1085–1103. https://doi.org/10.1037/a0020858
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Elshifa, A. (2020). Pengaruh Leader Member Exxchange dan Komitmen Organisasi terhadap Kinerja Karyawan Dengan Mediasi Organization Citizen Behaviour (OCB). Economicus, 12(1), 26–39. https://doi.org/10.47860/economicus.v12i1.141
Fransita, W. C. (2016). Pengaruh Leader-Member Exchange, Perceived Organizational Support, dan Organizational Citizenship Behavior terhadap Kinerja karyawan BPD Kaltim Cabang Utama. Journal of Chemical Information and Modeling, 53(9), 1689–1699.
Gottman, J. M., Coan, J., Carrere, S., Swanson, C., Gottman, J. M., Coan, J., … Swanson, C. (1998). Predicting Marital Happiness and Stability from Newlywed Interactions Published by: National Council on Family Relations Predicting Marital Happiness and Stability from Newlywed Interactions. Journal of Marriage and Family, 60(1), 5–22. https://doi.org/10.1002/job
Hafidhah, R. N., & Martono. (2019). The Effect of Perceived Organizational Support, Job Stress, and Organizational Culture on Job Performance | Management Analysis Journal. Management Analysis Journal, 8(2), 177–187.
Handoyo, A., & Setiawan, R. (2017). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada Pt. Tirta Rejeki Dewata. Agora, 5(1), 1–8.
Ibrahim, R. M., Ghani, M. A., Hafizah, N., & Amin, A. (2017). International Review of Management and Marketing Does Leader-Member Exchange Impact on Organizational Citizenship Behaviour Readiness? Evidence from State Government Agency. International Review of Management and Marketing, 7(1), 216–221.
Janssen, O., & Yperen, N. W. Van. (2004). Employees Goal, Orientations, The Quality of Job Perfomance and Job Satisfaction. Academy of Management Journal, 47(3), 368–384. https://doi.org/http://hdl.handle.net/2066/64290
Jaya, F. P., Sulaiman, S., & Rusvitawati, D. (2019). Pengaruh Person Job Fit (Pj-Fit) dan Pendidikan Terhadap Kinerja Karyawan pada PT. Citra Puta Kebun Asri (CPKA). Jurnal Riset Inspirasi Manajemen Dan Kewirausahaan, 3(1), 12–21. https://doi.org/10.35130/jrimk.v3i1.42
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., van Buuren, S., van der Beek, A. J., & de Vet, H. C. W. (2014). Improving the Individual Work Performance Questionnaire using Rasch analysis. Journal of Applied Measurement, 15(2), 160–175. https://doi.org/10.1136/oemed-2013-101717.51
Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences OF Individuals’Fit at work: A meta‐analysis OF person–job, person–organization, person–group, and person–supervisor fit. Personel Psychology, 58(2), 281–242. https://doi.org/10.1097/00006454-198703000-00001
Kristof, A. L. (1996). Person-Organization Fit: An Integrative Review of Its Conceptualizations, Measurement, and Implications. Personnel Psychology, 49(1), 1–49. https://doi.org/10.1111/j.1744-6570.1996.tb01790.x
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554
Liden, R. C. (1997). Process and Structure in Leader-Member Exchange. 22(2), 522–552.
Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of Management, 24(1), 43–72. https://doi.org/10.1177/014920639802400105
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Mursidta, S. (2017). Pengaruh Perceived Organizational Support (Persepsi Dukungan Organisasi) Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada PT. Varia Usaha Beton Gresik. Jurnal Ilmu Manajemen (JIM), 5(1), 1–12.
Naz, S. (2019). Role of Work Engagement and Job Performance in an LMX Environment. Market Forces, 14(2), 56–77.
Nugraha, K. W., & Wardhani, E. N. K. (2022). The Effect Of Managerial Coaching, Person-Job Fit, and Motivation Toward Employee Performance. Owner: Riset & Jurnal Akuntans, 6(3), 2899–2911. https://doi.org/10.33395/owner.v6i3.844
Nurtjahjono, G. E., Nimran, U., Musadieq, M. Al, & Utami, H. N. (2020). The Effect of Job Characteristic, Person-Job Fit, Organizational Commitment on Employee Performance (Study of East Java BPJS Employees). Journal of Public Administration Studies, 005(01), 5–7. https://doi.org/10.21776/ub.jpas.2020.005.01.2
Patrick, H., & Goenawan, R. (2017). Pengaruh leader member exchange terhadap kinerja karyawan di Hotel X Surabaya. Jurnal Hospitality Dan Manajemen Jasa, 5(2), 522–533.
Pramesti, A. I. (2013). Pengaruh Person Organization Fit terhadap Motivasi dan Kinerja Karyawan pada Karyawan PT. Bank Pembangunan Daerah Jawa Timur (Bank Jatim) Cabang Lamongan. Jurnal Aplikasi Manajemen, 6(1), 1–18.
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Rozalia, N. A., Utami, H. N., & Ruhana, I. (2015). Pengaruh Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Karyawan (Studi Kasus Pada Karyawan PT. Pattindo Malang). Jurnal Administrasi Bisnis, 26(2), 1–8.
Sa’adah, N., & Rijanti, T. (2022). The Role of Knowledge Sharing , Leader-Member Exchange (LMX) on Organizational Citizenship Behavior and Employee Performance : An Empirical Study on Public Health Center of Pati 1, Pati 2 and Trangkil in Central Java. International Journal of Social and Management Studies, 3(1), 112–131.
Sidik, R. F., Hermawati, J., & Kurniawan, S. (2021). Pengaruh Komitmen Organisasional, Kepuasan Kerja dan Budaya Organisasi terhadap Kinerja Karyawan pada Bento Kopi Yogyakarta. Widya Manajemen, 3(1), 86–96. https://doi.org/10.32795/widyamanajemen.v3i1.1227
Sinaga, H. G., Asmawi, M., Madhakomala, R., & Suratman, A. (2018). International Review of Management and Marketing Effect of Change in Management, Organizational Culture and Transformational Leadership on Employee Performance PT. Adhya Tirta Batam. International Review of Management and Marketing, 8(6), 15–23. https://doi.org/https://doi.org/10.32479/irmm.7081
Sukmadewi, I. A., Sugianingrat, I. W., & Agustina, M. D. P. (2023). Pengaruh Lingkungan Kerja, Beban Kerja dan Person Organization Fit terhadap Kinerja Karyawan Pada Yan’s House Hotel Kuta Bali. Jurnal Manajemen, Kewirausahaan Dan Pariwisata, 3(3), 440–447.
Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155. https://doi.org/10.5296/ijhrs.v9i3.15102
Supatmi, M. E., Nimram, U., & Utami, H. N. (2012). Pengaruh Pelatihan, Kompensasi terhadap Kepuasan Kerja Karyawan dan Kinerja Karyawan. Jurnal Profit, 7(1), 25–37.
Supeli, A., & Creed, P. A. (2014). The Incremental Validity of Perceived Goal Congruence: The Assessment of Person-Organizational Fit. Journal of Career Assessment, 22(1), 28–42. https://doi.org/10.1177/1069072713487849
Taqiuddin, H., Tricahyadinata, I., & Sampeliling, A. (2018). Pengaruh Leader-Member Exchange dan Komitmen Organisasi terhadap Kinerja Karyawan Teladan Prima Group Kota Samarinda. Forum Ekonomi, 20(2), 111–122.
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Anand, S., Liden, R. C., & Vidyarthii, P. R. (2011). Leader-Member Exchange: Recent Research Findings and Prospects for the Future. In The Sage handbook of leadership (pp. 311–325).
Astuti, S. D. (2010). Model person-organization fit (P-O fit model) terhadap kepuasan kerja, komitmen organisasional dan kinerja karyawan. Jurnal Bisnis Dan Ekonomi (JBE), 17(1), 43–60.
Bauer, T. N., & Green, S. G. (1996). Development of Leader-Member Exchange: A Longitudinal Test. Academy of Management Journal, 39(6), 1538–1567. https://doi.org/10.2307/257068
Bright, L. (2007). Does Person-Organization Fit Mediate the Relationship Between Public Service Motivation and the Job Performance of Public Employees? Review of Public Personnel Administration, 27(4), 361–379. https://doi.org/10.1177/0734371X07307149
Brkich, M., Jeffs, D., & Carless, S. A. (2002). A global self-report measure of person-job fit. European Journal of Psychological Assessment, 18(1), 43–51. https://doi.org/10.1027//1015-5759.18.1.43
Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87(5), 875–884. https://doi.org/10.1037/0021-9010.87.5.875
Chatman, J. A. (1991). Matching People and Organizations: Selection and Socialization in Public Accounting Firms. Administrative Science Quarterly, 36(3), 459–484. https://doi.org/10.2307/2393204
Chen, C. Y., Yen, C. H., & Tsai, F. C. (2014). Job Crafting and Job Engagement: The Mediating Role of Person-Job Fit. International Journal of Hospitality Management, 37, 21–28. https://doi.org/10.1016/j.ijhm.2013.10.006
Chiang, C., & Hsieh, T. (2012). The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management, 31(1), 180–190. https://doi.org/10.1016/j.ijhm.2011.04.011
Claudianty, G. S., & Suhariadi, F. (2021). The Effect of Perceived Organizational Support on Employee Engagement. Fenomena, 29(2), 32–37. https://doi.org/10.30996/fn.v29i2.4752
Diana, S., & Frianto, A. (2021). Pengaruh Perceived Organizational Support dan Employee Engagement terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen, 9(3), 1205–1213.
https://doi.org/10.26740/jim.v9n3.p1205-1213
Downes, P. E., Kristof-Brown, A. L., Judge, T. A., & Darnold, T. C. (2017). Motivational Mechanisms of Self-Concordance Theory: Goal-Specific Efficacy and Person–Organization Fit. Journal of Business and Psychology, 32(2), 197–215. https://doi.org/10.1007/s10869-016-9444-y
Edwards, J. A. (2014). Testing a Multidimensional Theory of Person-Environment Fit Abstract. Choice Reviews Online, 51(06), 51-2973-51–2973. https://doi.org/10.5860/choice.51-2973
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Eisenberger 1986 JAppPsychol POS original article. Journal of Applied Psychology, 71(3), 500–507.
Eisenberger, R., Karagonlar, G., Stinglhamber, F., Neves, P., Becker, T. E., Gonzalez-Morales, M. G., & Steiger-Mueller, M. (2010). Leader-Member Exchange and Affective Organizational Commitment: The Contribution of Supervisor’s Organizational Embodiment. Journal of Applied Psychology, 95(6), 1085–1103. https://doi.org/10.1037/a0020858
Eisenberger, R., Shanock, L. R., & Wen, X. (2020). Perceived Organizational Support: Why Caring about Employees Counts. Annual Review of Organizational Psychology and Organizational Behavior, 7(1), 101–124. https://doi.org/10.1146/annurev-orgpsych-012119-044917
Elshifa, A. (2020). Pengaruh Leader Member Exxchange dan Komitmen Organisasi terhadap Kinerja Karyawan Dengan Mediasi Organization Citizen Behaviour (OCB). Economicus, 12(1), 26–39. https://doi.org/10.47860/economicus.v12i1.141
Fransita, W. C. (2016). Pengaruh Leader-Member Exchange, Perceived Organizational Support, dan Organizational Citizenship Behavior terhadap Kinerja karyawan BPD Kaltim Cabang Utama. Journal of Chemical Information and Modeling, 53(9), 1689–1699.
Gottman, J. M., Coan, J., Carrere, S., Swanson, C., Gottman, J. M., Coan, J., … Swanson, C. (1998). Predicting Marital Happiness and Stability from Newlywed Interactions Published by: National Council on Family Relations Predicting Marital Happiness and Stability from Newlywed Interactions. Journal of Marriage and Family, 60(1), 5–22. https://doi.org/10.1002/job
Hafidhah, R. N., & Martono. (2019). The Effect of Perceived Organizational Support, Job Stress, and Organizational Culture on Job Performance | Management Analysis Journal. Management Analysis Journal, 8(2), 177–187.
Handoyo, A., & Setiawan, R. (2017). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada Pt. Tirta Rejeki Dewata. Agora, 5(1), 1–8.
Ibrahim, R. M., Ghani, M. A., Hafizah, N., & Amin, A. (2017). International Review of Management and Marketing Does Leader-Member Exchange Impact on Organizational Citizenship Behaviour Readiness? Evidence from State Government Agency. International Review of Management and Marketing, 7(1), 216–221.
Janssen, O., & Yperen, N. W. Van. (2004). Employees Goal, Orientations, The Quality of Job Perfomance and Job Satisfaction. Academy of Management Journal, 47(3), 368–384. https://doi.org/http://hdl.handle.net/2066/64290
Jaya, F. P., Sulaiman, S., & Rusvitawati, D. (2019). Pengaruh Person Job Fit (Pj-Fit) dan Pendidikan Terhadap Kinerja Karyawan pada PT. Citra Puta Kebun Asri (CPKA). Jurnal Riset Inspirasi Manajemen Dan Kewirausahaan, 3(1), 12–21. https://doi.org/10.35130/jrimk.v3i1.42
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., van Buuren, S., van der Beek, A. J., & de Vet, H. C. W. (2014). Improving the Individual Work Performance Questionnaire using Rasch analysis. Journal of Applied Measurement, 15(2), 160–175. https://doi.org/10.1136/oemed-2013-101717.51
Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences OF Individuals’Fit at work: A meta‐analysis OF person–job, person–organization, person–group, and person–supervisor fit. Personel Psychology, 58(2), 281–242. https://doi.org/10.1097/00006454-198703000-00001
Kristof, A. L. (1996). Person-Organization Fit: An Integrative Review of Its Conceptualizations, Measurement, and Implications. Personnel Psychology, 49(1), 1–49. https://doi.org/10.1111/j.1744-6570.1996.tb01790.x
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554
Liden, R. C. (1997). Process and Structure in Leader-Member Exchange. 22(2), 522–552.
Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of Management, 24(1), 43–72. https://doi.org/10.1177/014920639802400105
Lutfiyah, Oetomo, H. W., & Suhermin. (2020). Pengaruh Kompetensi dan Budaya Kerja terhadap Person Job Fit dan Kinerja Karyawan pada PT. Andromedia. Jurnal Ilmu Manajemen, 8(3), 1–16. https://doi.org/10.26740/jim.v8n3.p684-699
Maria, H. S., & Yuniawan, A. (2016). Analisis Pengaruh Person-Organization Fit terhadap Kinerja Karyawan: Komitmen Organisasional Dan Organizational Citizenship Behaviour Sebagai Variabel Intervening (Studi Pada Karyawan PT Telkom Witel Pekalongan). Diponegoro Journal of Management, 5(1), 1–15.
Mursidta, S. (2017). Pengaruh Perceived Organizational Support (Persepsi Dukungan Organisasi) Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada PT. Varia Usaha Beton Gresik. Jurnal Ilmu Manajemen (JIM), 5(1), 1–12.
Naz, S. (2019). Role of Work Engagement and Job Performance in an LMX Environment. Market Forces, 14(2), 56–77.
Nugraha, K. W., & Wardhani, E. N. K. (2022). The Effect Of Managerial Coaching, Person-Job Fit, and Motivation Toward Employee Performance. Owner: Riset & Jurnal Akuntans, 6(3), 2899–2911. https://doi.org/10.33395/owner.v6i3.844
Nurtjahjono, G. E., Nimran, U., Musadieq, M. Al, & Utami, H. N. (2020). The Effect of Job Characteristic, Person-Job Fit, Organizational Commitment on Employee Performance (Study of East Java BPJS Employees). Journal of Public Administration Studies, 005(01), 5–7. https://doi.org/10.21776/ub.jpas.2020.005.01.2
Patrick, H., & Goenawan, R. (2017). Pengaruh leader member exchange terhadap kinerja karyawan di Hotel X Surabaya. Jurnal Hospitality Dan Manajemen Jasa, 5(2), 522–533.
Pramesti, A. I. (2013). Pengaruh Person Organization Fit terhadap Motivasi dan Kinerja Karyawan pada Karyawan PT. Bank Pembangunan Daerah Jawa Timur (Bank Jatim) Cabang Lamongan. Jurnal Aplikasi Manajemen, 6(1), 1–18.
Rahayu, V. T., Ariyani, V., & Kurniawan, S. (2013). Pengaruh Kepemimpinan, Lingkungan Kerja Fisik, dan Kompensasi Terhadap Kinerja Karyawan di PT. PLN Cabang Madiun. Jurnal Riset Manajemen Dan Akuntansi, 1(1), 89–95.
Rozalia, N. A., Utami, H. N., & Ruhana, I. (2015). Pengaruh Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Karyawan (Studi Kasus Pada Karyawan PT. Pattindo Malang). Jurnal Administrasi Bisnis, 26(2), 1–8.
Sa’adah, N., & Rijanti, T. (2022). The Role of Knowledge Sharing , Leader-Member Exchange (LMX) on Organizational Citizenship Behavior and Employee Performance : An Empirical Study on Public Health Center of Pati 1, Pati 2 and Trangkil in Central Java. International Journal of Social and Management Studies, 3(1), 112–131.
Sidik, R. F., Hermawati, J., & Kurniawan, S. (2021). Pengaruh Komitmen Organisasional, Kepuasan Kerja dan Budaya Organisasi terhadap Kinerja Karyawan pada Bento Kopi Yogyakarta. Widya Manajemen, 3(1), 86–96. https://doi.org/10.32795/widyamanajemen.v3i1.1227
Sinaga, H. G., Asmawi, M., Madhakomala, R., & Suratman, A. (2018). International Review of Management and Marketing Effect of Change in Management, Organizational Culture and Transformational Leadership on Employee Performance PT. Adhya Tirta Batam. International Review of Management and Marketing, 8(6), 15–23. https://doi.org/https://doi.org/10.32479/irmm.7081
Sukmadewi, I. A., Sugianingrat, I. W., & Agustina, M. D. P. (2023). Pengaruh Lingkungan Kerja, Beban Kerja dan Person Organization Fit terhadap Kinerja Karyawan Pada Yan’s House Hotel Kuta Bali. Jurnal Manajemen, Kewirausahaan Dan Pariwisata, 3(3), 440–447.
Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155. https://doi.org/10.5296/ijhrs.v9i3.15102
Supatmi, M. E., Nimram, U., & Utami, H. N. (2012). Pengaruh Pelatihan, Kompensasi terhadap Kepuasan Kerja Karyawan dan Kinerja Karyawan. Jurnal Profit, 7(1), 25–37.
Supeli, A., & Creed, P. A. (2014). The Incremental Validity of Perceived Goal Congruence: The Assessment of Person-Organizational Fit. Journal of Career Assessment, 22(1), 28–42. https://doi.org/10.1177/1069072713487849
Taqiuddin, H., Tricahyadinata, I., & Sampeliling, A. (2018). Pengaruh Leader-Member Exchange dan Komitmen Organisasi terhadap Kinerja Karyawan Teladan Prima Group Kota Samarinda. Forum Ekonomi, 20(2), 111–122.
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2024-05-30
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