The Spirit of Omotenashi Chanoyu in World of Work Application

Abstrak

Chanoyu, tea ceremony teaches a manner in doing interaction between a host and a guest. The teaching on how, to be a proper host in which it is stated in
―RikyuuShichiSoku‖. Seven teachings of Rikyuu are as follows; brew delicious tea, set the charcoal to boil water, put flowers as they are in nature, make the atmosphere comfortable, act faster than the appointed time. , provide an umbrella even though it is not raining, empathize with the feelings of guests The seven teachings expressed in the 16th century are still relevant and used today as a form of service (omotenashi) in ryoukan(Japanese traditional lodging), namely
1) always appreciating time, thinking that other people's time is very valuable. 2) Serving food or drinks that are not only delicious but also make guests feel satisfied. 3) Empathizing the feelings of the guest or thinking about guest needs, 4) Always being calm. 5) Maintaining the cleanliness and beauty of the
ryoukan. 6) Having skills other than the main task as an employee, 7) Doing everything so that goals are achieved. All of that aims to create harmony, respect for others, maintaining cleanliness, and being calm, in which in Chanoyu , it is called as "wakei sei jaku".