Analisis Kepuasan Penyedia Barang dan Jasa Terhadap Penerapan Prinsip Bersaing, Adil, dan Akuntabilitas Pada Pengadaan Konstruksi Pemerintah di Kabupaten Manggarai

Authors

  • Patrisius Valdoni Sandi
  • Ewaldus Onesianus Kaur
  • Lulu Handayani

DOI:

https://doi.org/10.25139/jprs.v9i1.11840

Keywords:

Procurement, Construction, Principle, Customer Satisfaction Index

Abstract

This study aims to assess and evaluate the application of competitive, fair, and accountable principles in the Government Goods and Services Procurement Program (Pengadaan Barang dan Jasa Pemerintah/PBJP) in the construction sector in Kabupaten Manggarai. The methods used in this research include literature studies and distributing questionnaires to 40 respondents who are goods and services providers who have been involved in government construction procurement. Data collection was conducted through a literature review to describe indicators that can be measured in assessing the performance of the application of the principles of PBJP. The results show that the application of these principles still needs to be improved to achieve provider satisfaction. This research emphasizes the importance of professional and ethical application of the principles of PBJP in national policy to support successful construction procurement.

References

Sandi, P.V. (2021). “Evaluasi Penerapan Prinsip-Prinsip Pengadaan Barang Dan Jasa Pada Proyek Konstruksi Pemerintah Di Kota Surabaya Berdasarkan Sudut Pandang Penyedia Jasa”. Thesis, Institut Tekologi Sepuluh Nopember Surabaya.

Khan, N. (2018), “Customer Needs Is Public Procurement: Introduction, Public Procurement Fundamentals”, Emerald Publishing Limited, hal.1-20.

Sandi,P.V., Empak,F.S., Janto,V. (2023). “Analisis Kesesuaian Penerapan Prinsip Efektif dan Efisien Pengadaan Barang dan Jasa Konstruksi Pemerintah di Surabaya”. Ge-STRAM: Jurnal Perencanaan dan Rekayasa Sipil, Vol. 06 No.02.

The World Bank. (2016), Public Procurement Indicators, World Bank Group Vaidya, K & Campbell, J .(2016), “Multidisclipinary Approach To Defining Public E-Procurement and Evaluating Its Impact on Procurement Efficiency”, Information System Frontiers, Vol. 18, No. 2, hal 333-348.

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Anggraini, L.D., Deoranto, P., Ikasari, D.M. (2015). ”Analisis Persepsi Konsumen Menggunakan Metode Importance Performance Analysis dan Customer Satisfaction Index”. Jurnal Industri, Vol. 4 No. 2, Hal 74 – 81 Customer Satisfaction Index.

Setiawan, D.S., Yamani, A.Z., Winati F.D. (2022). “Pengukuran Kepuasan Konsumen Menggunakan Customer Satisfaction Index (CSI) dan Importance Performance Analysis (IPA) (Studi Kasus UMKM Ahul Saleh)”. Jurnal Teknologi dan Manajemen Industri Terapan (JTMIT), Vol.1 No.4, Hal 286-295.

Peraturan Presiden Nomor 16 Tahun 2018 (2018). Pengadaan Barang dan Jasa Pemerintah. Jakarta.

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Published

2026-03-30

How to Cite

Sandi, P. V., Kaur, E. O., & Handayani, L. (2026). Analisis Kepuasan Penyedia Barang dan Jasa Terhadap Penerapan Prinsip Bersaing, Adil, dan Akuntabilitas Pada Pengadaan Konstruksi Pemerintah di Kabupaten Manggarai. Ge-STRAM: Jurnal Perencanaan Dan Rekayasa Sipil, 9(1), 73–80. https://doi.org/10.25139/jprs.v9i1.11840

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