Influence of Organizational Culture, Work Motivation and Competence to Employee Performance

PT Mega Buana Indah Batam

Authors

  • Susanna Tarigan

DOI:

https://doi.org/10.25139/niaga.v9i1.8535

Keywords:

Organizational Culture, Work Motivation, Competence, Employee Performance

Abstract

PT Mega Buana Indah has operated a stationery retail business unit called Toko Edukits since 2004 in the city of Batam. Over the years, Toko Edukits has expanded into 8 stores spread across Batam. This study aims to investigate the influence of organizational culture, work motivation, and competence (independent variables) on employee performance (dependent variable) at Toko Edukits, both individually and simultaneously. The research subjects are the 8 Toko Edukits stores. The sampling method used is non-probability purposive sampling, targeting all frontline employees, including Supervisors, Cashiers, and Sales Assistants. Questionnaires were distributed to all employees at the 8 Toko Edukits stores. A total of 71 employees filled out the questionnaires manually during the research period from May to June 2024. The questionnaires employed a Likert scale for responses. Data from the questionnaires were processed using SPSS 29. Instrument tests were conducted to assess validity and reliability. Furthermore, classic assumption tests, including normality test, heteroscedasticity test, and multicollinearity test, were performed, all yielding satisfactory results. Hypothesis testing (t-test and F-test) was conducted using SPSS 29. The study results indicate that organizational culture has a significant influence on the performance of Toko Edukits employees; work motivation significantly affects employee performance at Toko Edukits; competence also significantly impacts the performance of Toko Edukits employees; and simultaneously, organizational culture, work motivation, and competence significantly influence employee performance at Toko Edukits.

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Published

2025-07-27

Issue

Section

Articles