How Job Stress and Job Satisfaction can Mediating Workload and Employee Performance at Badan Kepegawaian dan Pengembangan SDM (BKPSDM) of Melawi Regency, West Borneo
DOI:
https://doi.org/10.25139/sng.v15i1.10705Keywords:
Workload, Work Stress, Job Satisfaction, PerformanceAbstract
The study examines how workload affects performance mediated by job stress and job satisfaction at BKPSDM employees of Melawi Regency, West Borneo. SPSS 22 and path analysis are used for data processing and analysis. While workload influences job stress and job satisfaction, it has no effect on employee performance. Similarly, job stress does not influence employee performance, but job satisfaction does. Workload also influences job satisfaction, which in turn influences employee performance. With an emphasis on lowering stress and raising job satisfaction, the study assists management in developing more effective workload management techniques. This can enhance worker performance when given more responsibilities, which affects the standard of public services and the effectiveness of the organization.
References
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[3] Antonius, Latif, N. I., & Ruliana, T. (2024). The Influence of Competence Job Stress and Workload Through Job Satisfaction on Employee Performance (Case Study at PT. Serasi Shipping Indonesia, East Kalimantan Province). IJEBD (International Journal of Entrepreneurship and Business Development), 7(2), 304-315. https://doi.org/10.29138/ijebd.v7i2.2705
[4] Batubara, G. S., & Abadi, F. (2022). Pengaruh beban kerja dan dukungan rekan kerja terhadap kinerja karyawan dengan stres kerja sebagai variabel intervening. Sibatik Journal: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 1(11), 2483-2496. https://doi.org/10.54443/sibatik.v1i11.385
[5] Brown, M., & Benson. J. (2005). Managing to Overload? WORK OVERLOAD AND PERFORMANCE APPRAISAL PROCESSES. Group & Organization Management, 30(1), 99-124. https://doi.org/10.1177/1059601104269117
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[9] Judge, T. A., Hulin, C. L., & Dalal. R. S. (2012). Job Satisfaction and Job Affect. Journal of applied psychology, 102(3), 496–525. https://doi.org/10.1093/OXFORDHB/9780199928309.013.0015
[10] Kholis, N., Rohma, H., & Maesaroh, I. (2024). Work Stress, Work Environment, and Teacher Performance in Islamic High Schools. International Journal of Scientific Research and Management (IJSRM), 12(4), 6012 - 6123. https://doi.org/10.18535/ijsrm/v12i04.em06
[11] Kusumawati, S., et al. (2024). The Effect of Work Stress on Employee Performance at PT. ISM Division Bogasari Flour Mils Jakarta. JISIP (Jurnal Ilmu Sosial dan Pendidikan), 8(1), 392-397. http://dx.doi.org/10.58258/jisip.v8i1.6258
[12] Mahfudz, M. (2017). Pengaruh kepuasan kerja dan beban kerja terhadap kinerja karyawan dan stres kerja sebagai variabel mediasi pada karyawan divisi sales consumer pt. bank negara indonesia (persero) tbk. Jurnal Eksekutif, 14(1). 51 - 75.
[13] Mangkunegara, A. A. P. (2020). Manajemen Sumber Daya Manusia Perusahaan. Cetakan ke-15. Bandung: Penerbit Rosdakarya.
[14] Patria, R.,Riyadi, S., & Sumiati. (2024). The Influence of Servant Leadership, Self Awareness, and Workload on Organizational Citizenship Behavior (OCB) and Employee Performance at BAPPEDA East Java Province. International Journal of Sustainable Applied Sciences (IJSAS), 2(5), 363-378. https://doi.org/10.59890/ijsas.v2i5.1670
[15] Rima, Kusdarianto, I., & Samsinar. (2023). The Relationship between Work Motivation and Workload on Employee Job Satisfaction at PT. Pratomo Putra Teknik Palopo. Jurnal economic resource, 6(1),125-132. https://doi.org/10.57178/jer.v6i1.575
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[17] Utomo, K. S., Rivai, H. A., & Syahrul, L. (2024). Pengaruh Beban Kerja dan Disiplinan Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi. Jurnal Informatika Ekonomi Bisnis, 6(2), 423-432. https://doi.org/10.37034/infeb.v6i2.921
[18] Walter C. Borman & Stephan J. Motowidlo (1997): Task Performance and Contextual Performance: The Meaning for Personnel Selection Research, Human Performance, 10:2, 99-109.
[19] Yulihardi, Amrullah, & Syaifuk. (2022). Work Family Conflict, Work Stress and Organizational Commitment in Affecting The Performance of Physical Nurses in Padang City. Penanomics: Internationa Journal of Economics, 1(1), 133-146. https://doi.org/10.56107/penanomics.20
