The Embracing workplace flexibility: will virtual meeting technology remain successful during post Covid-19 pandemic?
Abstract views: 275
,
PDF downloads: 365
Abstract
The Covid-19 pandemic has created a big impact on the way people work in nearly all countries around the world, that is the increasing use of video conferencing technology devices to run virtual meetings. Virtual meeting technology such as Zoom has been be labelled by many as a technology that was successfully adopted globally in the pandemic era. Using the combination of Van Loon's enframing/binding-use model with the restrictive effect on the use of technology from Neil Postman, this study is aimed to determine whether or not virtual meeting technology can be classified as successful technology, during and after the pandemic. By using literature review on a number of international and domestic scientific literatures supported by relevant datasets, this study concluded that the covid-19 pandemic has formed virtual meeting applications a successful technology due to its ability in maximizing the potential of enframing its utilities, binding users through habituation, and providing restrictions on the use of other alternatives. This study also found that in the future, hybrid work patterns are predicted to be the choice of many companies which makes virtual meeting devices will remain a successful technology both now and in the future.
References
Adiputra, C. P. (2021, December 8). Survei Membuktikan: 94% Karyawan di Indonesia Memilih untuk Tidak Bekerja Sepenuhnya dari Kantor. Kenapa? Ruang Kerja. https://www.ruangkerja.id/blog/survei-membuktikan-mayoritas-karyawan-di-indonesia-memilih-untuk-tidak-bekerja-sepenuhnya-dari-kantor
Annur, C. M. (2022, March 23). Ada 204,7 Juta Pengguna Internet di Indonesia Awal 2022 | Databoks. Katadata. https://databoks.katadata.co.id/datapublish/2022/03/23/ada-2047-juta-pengguna-internet-di-indonesia-awal-2022
Arifin, S. R., Zaidin, M. A., Piu, S. W., Ruktiari, R., Rizal, M., & Arifin, A. (2021). Zoom Meetings vs Google Meet: Students’ Experience. 2021 3rd International Conference on Cybernetics and Intelligent System (ICORIS), 1–4.
Athique, A. (2013). Digital Media and Society: An Introduction. Polity Press.
Blakstad, S. H. (2015). Work isn’t where it used to be. In Leadership in spaces and places. Edward Elgar Publishing.
Broom, D. (2021, July 21). Survey shows opinions about work after COVID-19 pandemic | World Economic Forum. Weforum. https://www.weforum.org/agenda/2021/07/back-to-office-or-work-from-home-survey/
Cooper, C. (1974). The house as symbol of the self. The People, Place, and Space Reader, 168–172.
Devabhaktuni, S., Mansbridge, J., & Sentler, S. (2021). When Zoom Roomed the World: Performing Network Culture’s Enclosures. Global Performance Studies, 4(2).
Erten, P., & Özdemir, O. (2020). The Digital Burnout Scale. İnönü Üniversitesi Eğitim Fakültesi Dergisi, 21(2), 668–683.
EY Indonesia. (2021, July 30). Majority of surveyed Southeast Asia (SEA) employees prefer not to return to pre-COVID-19 ways of working. EY. https://www.ey.com/en_id/news/2021/07/majority-of-surveyed-southeast-asia-sea-employees-prefer-not-to-return1
Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524.
Gerbner, G. (1987). Science on television: How it affects public conceptions. Issues in Science and Technology, 3(3), 109–115.
Hackett, R. A. (1986). For a socialist perspective on the news media. Studies in Political Economy, 19(1), 141–156.
Heidegger, M. (1982). The Question Concerning Technology, and Other Essays. HarperCollins.
Jayani, D. H. (2020, October 5). Zoom Jadi Aplikasi Favorit untuk Komunikasi Virtual Selama Pandemi | Databoks. Katadata. https://databoks.katadata.co.id/datapublish/2020/10/05/zoom-jadi-aplikasi-favorit-untuk-komunikasi-virtual-selama-pandemi
Karl, K. A., Peluchette, J. v, & Aghakhani, N. (2022). Virtual work meetings during the COVID-19 pandemic: The good, bad, and ugly. Small Group Research, 53(3), 343–365.
Kencana, M. R. B. (2022, May 11). Bukan Lagi WFH dan WFO, PNS Bakal Bisa Kerja dari Mana Saja - Bisnis Liputan6.com. Liputan 6. https://www.liputan6.com/bisnis/read/4959931/bukan-lagi-wfh-dan-wfo-pns-bakal-bisa-kerja-dari-mana-saja
Khare, V. P., & Popovich, K. (2021). Sudden Switch to Remote Instruction: Managing a Crisis in a Zoom World. Journal of Case Studies, 39(1), NA-NA.
Khong, L. (2003). Actants and enframing: Heidegger and Latour on technology. Studies in History and Philosophy of Science Part A, 34(4), 693–704.
Lanier, J. (2010). You Are Not A Gadget: A Manifesto. Penguin Books Limited.
Levy, A. (2019, April 19). Zoom CEO Eric Yuan worth $3 billion after IPO. CNBC. https://www.cnbc.com/2019/04/18/zoom-ceo-eric-yuan-worth-3-billion-after-ipo-profile.html
Lidwina, A. (2021, January 29). Zoom, Aplikasi Bisnis Paling Banyak Diunduh 2020 | Databoks. Katadata. https://databoks.katadata.co.id/datapublish/2021/01/29/zoom-aplikasi-bisnis-paling-banyak-diunduh-2020
Lindgren, S. (2013). New Noise. Peter Lang.
Lindgren, S. (2017). Digital Media and Society. SAGE Publications.
Lister, M., Dovey, J., Giddings, S., Kelly, K., & Grant, I. (2003). New Media: A Critical Introduction. Routledge.
Marks, P. (2020). Virtual collaboration in the age of the coronavirus. Communications of the ACM, 63(9), 21–23.
McKenna, K. Y. A., & Bargh, J. A. (2000). Plan 9 from cyberspace: The implications of the Internet for personality and social psychology. Personality and Social Psychology Review, 4(1), 57–75.
Miller, V. (2012). Understanding Digital Culture. SAGE Publications.
Muliandari, R. (2022, May 24). Pro Kontra WFO Sudah Boleh 100 Persen, Kamu Setuju Nggak? Detik Health. https://health.detik.com/berita-detikhealth/d-6092764/pro-kontra-wfo-sudah-boleh-100-persen-kamu-setuju-nggak
Mungkasa, O. (2020). Bekerja dari rumah (working from home/WFH): menuju tatanan Baru era pandemi Covid 19. Jurnal Perencanaan Pembangunan: The Indonesian Journal of Development Planning, 4(2), 126–150.
Mustajab, D., Bauw, A., Rasyid, A., Irawan, A., Akbar, M. A., & Hamid, M. A. (2020). Fenomena Bekerja dari Rumah sebagai Upaya Mencegah Serangan COVID-19 dan Dampaknya terhadap Produktifitas Kerja Working from Home Phenomenon as an Effort to Prevent COVID-19 Attacks and Its Impacts on Work Productivity’. Int. J. Appl. Bus, 4, 13–21.
Nadler, R. (2020). Understanding “Zoom fatigue”: Theorizing spatial dynamics as third skins in computer-mediated communication. Computers and Composition, 58, 102613.
Nanos, A. G., & James, A. E. (2013). A Virtual Meeting System for the New Age. 2013 IEEE 10th International Conference on E-Business Engineering, 98–105. https://doi.org/10.1109/ICEBE.2013.15
Neuman, W. L. (William L. (2014). Social Research Methods : Qualitative and Quantitative Approaches (7th ed.). Pearson Education Limited.
Nuryana, Z., Pangarso, A., & Zain, F. M. (2021). Factor of Zoom Cloud Meetings: Technology Adoption in the Pandemic of COVID-19. International Journal of Evaluation and Research in Education, 10(3), 816–825.
Okabe‐Miyamoto, K., Durnell, E., Howell, R., & Zizi, M. (2021). Did zoom bomb? Negative video conferencing meetings during COVID ‐19 undermined worker subjective productivity. Human Behavior and Emerging Technologies. https://doi.org/10.1002/hbe2.317
Postman, N. (2011). Technopoly: The surrender of culture to technology. Vintage.
Rheingold, H. (2007). Smart Mobs: The Next Social Revolution. Basic Books.
Sava, J. A. (2022, February 16). Global digital transformation spending 2025 | Statista. Statista. https://www.statista.com/statistics/870924/worldwide-digital-transformation-market-size/
Setkab RI. (2022, April 5). Sekretariat Kabinet Republik Indonesia | Situasi Pandemi Terkendali, Pemerintah Relaksasi Kebijakan Bagi PPLN. Setkab RI. https://setkab.go.id/situasi-pandemi-terkendali-pemerintah-relaksasi-kebijakan-bagi-ppln/
Sharma, A. (2020, April 24). Article: Looking at the workplace post lockdown — People Matters. People Matters. https://www.peoplematters.in/article/c-suite/looking-at-the-workplace-post-lockdown-25432
Singh, R., & Awasthi, S. (2020). Updated comparative analysis on video conferencing platforms-zoom, Google meet, Microsoft Teams, WebEx Teams and GoToMeetings. EasyChair Preprint, 4026, 1–9.
Standaert, W., Muylle, S., & Basu, A. (2016). An empirical study of the effectiveness of telepresence as a business meeting mode. Information Technology and Management, 17(4), 323–339.
Sugandi, A. T. (2021, December 8). Zoom Lanjutkan Ekspansi di Indonesia, Incar Potensi Tambahan Pelanggan - Teknologi Bisnis.com. Bisnis. https://teknologi.bisnis.com/read/20211208/84/1475029/zoom-lanjutkan-ekspansi-di-indonesia-incar-potensi-tambahan-pelanggan
Sunstein, C. R. (2018). Is social media good or bad for democracy. SUR-Int’l J. on Hum Rts., 27, 83.
Sutiawan, A. (2021, September 23). Survei PwC: Pengusaha Siapkan Opsi Permanenkan WFH | Teknologi. Gatra. https://www.gatra.com/news-523648-teknologi-survei-pwc-pengusaha-siapkan-opsi-permanenkan-wfh.html
Vailshery, L. S. (2022, February 16). Zoom’s revenue worldwide in 2019-2021 | Statista. Statista. https://www.statista.com/statistics/1252725/zoom-revenue-worldwide/
van Loon, J. (2007). Media Technology: Critical Perspectives: Critical Perspectives. McGraw-Hill Education.
Weiner, Y. (2016, October 3). The Inspiring Backstory of Eric S. Yuan, Founder and CEO of Zoom | by Yitzi Weiner | Thrive Global | Medium. Medium. https://medium.com/thrive-global/the-inspiring-backstory-of-eric-s-yuan-founder-and-ceo-of-zoom-98b7fab8cacc
White, A. (2014). Digital media and society: transforming economics, politics and social practices. Springer.
Williams, R., Williams, E., & Silverstone, R. (2003). Television: Technology and Cultural Form. Routledge.
Zoom. (2021). Zoom Video Communications Reports Fourth Quarter and Fiscal Year 2021 Financial Results.
Copyright (c) 2023 Jurnal Studi Komunikasi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Jurnal Studi Komunikasi is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
The authors agree to the terms of this Copyright Notice, which will apply to this submission if and when it is published by this journal (comments to the editor can be added below).
