Analisis konten instagram bupati Banyumas terkait penanganan krisis hoaks Covid-19
Abstract
The problem of the information crisis caused by the Covid-19 hoax has caused several polemics in the Banyumas community. The Covid-19 hoax has made people confused and ignored health protocols. The implication leads to an increase in the death rate in Banyumas. However, this condition was quickly realized by the Ir. Achmad Husein, Regent of Banyumas Regency. Achmad Husein actively clarifies the Covid-19 hoax by uploading content on his Instagram account, namely @ir_achmadhusein. His post shows Achmad Husein's efforts in managing the COVID-19 hoax crisis communication which is quite interesting. This is an important value in this research. Through the Mayring content analysis method, this research dissects the Instagram content of Ir. Achmad Husein, Banyumas Regent, through several units of analysis contained in the Situational Crisis Communication Theory (SCCT). The results showed that the implementation of the three crisis response strategies by Ir. Achmad Husein succeeded in providing comparative and holistic information for the people of Banyumas. Furthermore, through this strategy, Husein also succeeded in turning the information crisis caused by the Covid-19 hoax into a strategic opportunity in building his positive reputation.
References
Aliyah, I., Setioko, B., & Pradoto, W. (2017). Spatial flexibility in cultural mapping of traditional market area in Surakarta (A case study of Pasar Gede in Surakarta). City, Culture and Society, 10(36), 41–51. https://doi.org/10.1016/j.ccs.2017.05.004
Angeline, M., Safitri, Y., & Luthfia, A. (2020). Can the damage be undone? analyzing misinformation during COVID-19 outbreak in Indonesia. Proceedings of 2020 International Conference on Information Management and Technology, ICIMTech 2020, August, 360–364. https://doi.org/10.1109/ICIMTech50083.2020.9211124
Arendt, C., LaFleche, M., & Limperopulos, M. A. (2017). A qualitative meta-analysis of apologia, image repair, and crisis communication: Implications for theory and practice. Public Relations Review, 43(3), 517–526. https://doi.org/10.1016/j.pubrev.2017.03.005
Bundy, J., Pfarrer, M. D., Short, C. E., & Coombs, W. T. (2017). Crises and Crisis Management: Integration, Interpretation, and Research Development. Journal of Management, 43(6), 1661–1692. https://doi.org/10.1177/0149206316680030
Coombs, W. T. (2007). Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory. Corporate Reputation Review, 10(3), 163–176. https://doi.org/10.1057/palgrave.crr.1550049
Crozier, W. E., & Strange, D. (2019). Correcting the misinformation effect. Applied Cognitive Psychology, 33(4), 585–595. https://doi.org/10.1002/acp.3499
Effendy, Onong Uchana. (2004) Dinamika Komunikasi. Bandung: PT Remaja Rosdakarya.
Granskogen, T., & Gulla, J. A. (2017). Fake news detection: Network data from social media used to predict fakes. CEUR Workshop Proceedings, 2041(1), 59–66.
Husein, Achmad. (2021). Kejadian Ikutan Pasca Imunisasi (KIPI) Vaksin Moderna. https://www.instagram.com/p/CSmR-i2F2ew/ husein
Husein, Achmad. (2020). Hasil wawancara dgn penderita positif Covid. https://www.instagram.com/p/CDBMpEPAqjD/n
Husein, Achmad. (2020). Tidak Ada Penutupan Pasar https://www.instagram.com/p/B9583HGAfhL/
Kent, M. L., & Boatwright, B. C. (2018). Ritualistic sacrifice in crisis communication: A case for eliminating scapegoating from the crisis/apologia lexicon. Public Relations Review, 44(4), 514–522. https://doi.org/10.1016/j.pubrev.2018.06.006
Luis, F., & Moncayo, G. (2008). Crisis communication: Practical PR strategies for reputation management & company survival. Kogan Page Publishers.
Lumbasi, G. W., K’Aol, G. O., & Ouma, C. A. (2016). The Effect of Participative Leadership Style On The Performance of COYA Senior Managers in Kenya. Journal of Management, 4(5), 1–12.
Marta, R. F., & Rieuwpassa, J. S. (2018). Identifikasi Nilai Kemajemukan Indonesia Sebagai Identitas Bangsa dalam Iklan Mixagrip Versi Keragaman Budaya. Jurnal Kajian Komunikasi, 6(1), 37. https://doi.org/10.24198/jkk.v6i1.15416
Mastel (2019). Hasil Survey Wabah hoaks Nasional 2019. https://mastel.id/wp-content/uploads/2019/04/Survey-Hoax-Mastel-2019-10-April-2019.pdf
Mayring, P. (2015). Qualitative Content Analysis: Theoretical Background and Procedures. 365–380. https://doi.org/10.1007/978-94-017-9181-6_13
O’Connor, C., & Murphy, M. (2020). Going viral: Doctors must tackle fake news in the covid-19 pandemic. The BMJ, 369(April). https://doi.org/10.1136/bmj.m1587
Park, K., & Rim, H. (2020). “Click First!”: The Effects of Instant Activism Via a Hoax on Social Media. Social Media and Society, 6(2). https://doi.org/10.1177/2056305120904706
Pennycook, G., McPhetres, J., Zhang, Y., Lu, J. G., & Rand, D. G. (2020). Fighting COVID-19 Misinformation on Social Media: Experimental Evidence for a Scalable Accuracy-Nudge Intervention. Psychological Science, 31(7), 770–780. https://doi.org/10.1177/0956797620939054
Rahayu, R. N., & Sensusiyati. (2021). Vaksin covid 19 di indonesia : analisis berita hoax. Intelektiva : Jurnal Ekonomi, Sosial & Humaniora Vaksin, 2(07), 39–49.
Raj, A., & Goswami, M. P. (2020). Is fake news spreading more rapidly than COVID-19 in India? A representative study of people’s perspective on controlling the spread of fake news on social media. Journal of Content, Community and Communication, 10(6), 208–220. https://doi.org/10.31620/JCCC.06.20/15
Ratnasari, E. (2019). Nation Branding dalam Bingkai Akun Media Sosial Presiden (Studi Deskriptif pada Akun Instagram @jokowi). Communication and Information Beyond Boundaries: Seminar Macom III Universitas Padjajaran, March.
Rizkinaswara, Leski (2021). Kominfo Temukan 1.819 Isu Hoaks Seputar Covid-19. 2 Agustus, https://aptika.kominfo.go.id/2021/08/kominfo-temukan-1-819-isu-hoaks-seputar-covid-19/ diakses 28 Oktober 2021.
Roozenbeek, J., Schneider, C. R., Dryhurst, S., Kerr, J., Freeman, A. L. J., Recchia, G., Van Der Bles, A. M., & Van Der Linden, S. (2020). Susceptibility to misinformation about COVID-19 around the world: Susceptibility to COVID misinformation. Royal Society Open Science, 7(10). https://doi.org/10.1098/rsos.201199
Salsabila, Tita. (2020). Menkes Pastikan Masyarakat Indonesia Tidak Terkena Virus Corona, https://www.pikiran-rakyat.com/nasional/pr-01334562/menkes-pastikan-masyarakat-indonesia-tidak-terkena-virus-corona, 26 Januari. Diakses 28 Oktober 2021
Sellnow, T. L., & Seeger, M. W. (n.d.). Theorizing crisis communication.
Tasnim, S., Hossain, M., & Mazumder, H. (2020). Impact of rumors and misinformation on COVID-19 in Social Media. Journal of Preventive Medicine and Public Health, 53(3), 171–174. https://doi.org/10.3961/JPMPH.20.094
Timothy Coombs, W. (2006). The Protective Powers of Crisis Response Strategies: Managing Reputational Assets During a Crisis. Journal of Promotion Management, 12 (3/4)(July), 39–46. https://doi.org/10.1300/J057v12n03
Valenti-Hein, D. C., & Schwartz, L. D. (1993). Witness competency in people with mental retardation: Implications for prosecution of sexual abuse. Sexuality and Disability, 11(4), 287–294. https://doi.org/10.1007/BF01102173
Weissman, S. H., Busch, K. G., & Schouten, R. (2010). The Evolution of Terrorism from 1914 to 2014. Behavioral Sciences & the Law, 28(2), 211–223. https://doi.org/10.1002/bsl
WHO. (2020). Risk communication and community engagement readiness and response to coronavirus disease (COVID-19). Who, 1(March), 1–3. WHO/2019-nCoV/RCCE/2020.2
Copyright (c) 2023 Jurnal Studi Komunikasi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Jurnal Studi Komunikasi is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
The authors agree to the terms of this Copyright Notice, which will apply to this submission if and when it is published by this journal (comments to the editor can be added below).