Analisis Implementasi Teknologi Informasi pada Domain Deliver and Support di PT. RDPI

  • Program Studi Sistem Informasi Fakultas Ilmu Komputer Universitas Narotama Surabaya
  • Universitas Narotama Surabaya
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Abstract

Abstract— PT. RDPI is a  freight services company. In addition to transportation services PT. RDPI also has a workshop for making tank, tub, and caroseries. PT. RDPI has implemented IT (Information Technology) in its operations. However, it has not taken measurements to determine the effectiveness of IT implementation. This research was conducted to measure IT implementation using COBIT 4.1 on Deliver and Support (DS) domains including five IT process namely DS1, DS2, DS3, DS5, DS10. The research results obtained maturity level value in domain Deliver an Support is 2,924. The value is categorized as Repeatable but Intuitive Level. This can be interpreted that there has been  same procedure and used in completing the task.

 

Author Biographies

, Program Studi Sistem Informasi Fakultas Ilmu Komputer Universitas Narotama Surabaya
Program Studi Sistem Informasi Fakultas Ilmu Komputer
, Universitas Narotama Surabaya
Program Studi Sistem Informasi Fakultas Ilmu Komputer

References

[1] Information Technology Governance Institut, 2007, COBIT 4.1: Framework Control Objective, Management Guidelines, Maturity Models, IT Governance Institut, Rolling Meadows.
[2] Megawati & Fauzi Amrullah. 2014. Evaluasi Teknologi Informasi dengan menggunakan Model Maturity Level Cobit 4.1 (Studi Kasus PT. BRI Cabang Bangkinang). Jurnal Sains, Teknologi & Industri (SITEKIN). Vol. 12 No. 1. UIN Suska Riau. Available at: http://ejournal.uin-suska.ac.id/index.php/sitekin/article/view/779 Date accessed: 6 Mei 2015
[3] Pederiva, Andrea, 2003, The COBIT Maturity Model in a Vendor Evaluation Case. Information Systems Control Journal, Vol 3, Information Systems Audit and Control Association
[4] Rozas, Indri Sudanawati., 2012, Model Perhitungan Tingkat Kedewasaan TI (Maturity Level) Menggunakan Framework COBIT 4.1, Prosiding Seminar Nasional Teknik Informatika (SANTIKA 2012) Teknik Informatika-Fakultas Teknologi Industri Universitas Pembangunan Nasional “Veteran” Jawa Timur, 10 Maret 2012. pp 73-77, ISSN 2252-3081
[5] Sarno, Riyanarto, 2009, Strategi Sukses Bisnis dengan Teknologi Informasi Berbasis Balanced Scorecard dan Cobit, ITS Press, Surabaya.
Published
2017-07-31
How to Cite
, & . (2017). Analisis Implementasi Teknologi Informasi pada Domain Deliver and Support di PT. RDPI. Inform : Jurnal Ilmiah Bidang Teknologi Informasi Dan Komunikasi, 2(2). https://doi.org/10.25139/inform.v2i2.315
Section
Articles