Promoting tourism destinations through Sudanese tourists interacting experiences in Bandung


Keywords:
communication experiences, social media, destination choice, promotion
Abstract
the research focus about tourism because it’s among the most widely used commonly discussed to promising economic sector, which varies from one country to another specially in developing countries its became main resources to some countries. Today, these countries are opening up new marketing tool to promote their destinations, Suitable distribution and intensive promotion, which will increase the period of residence of the tourist and increase the national income by relying on a promotional strategies in social media based on tourists experiences.
Indicating the gap in knowledge and possible limitations the researcher used the qualitative approach in this study; because the research focused on how the developing countries, especially Indonesia benefit from the social media as new marketing tool in promoting destinations, also studying the topic as a new phenomenon in Indonesia, because most of Sudanese tourists are using social media to find information about tourism destinations in Indonesia.
The researcher conducted a short interview with six Sudanese tourists to understand the Sudanese tourists' behavior, communication experiences in social media, and the factors (pull and push factors) that make the Sudanese tourists' decide to choose Indonesia.
The result showed that most of the Sudanese tourists are using social media to share their travel experiences in destination by posting pictures, videos, even comments and opinions. These postings had serve as valuable information for other potential tourists and has influenced their choices.
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Alves, H., Campón-Cerro, A. M., & Hernández-Mogollón, J. M. (2019). Enhancing rural destinations’ loyalty through relationship quality. Spanish Journal of Marketing - ESIC, 23(2), 185-204. DOI: 10.1108/sjme-09-2018-0041
Ayikoru, M. (2015). Destination competitiveness challenges: A Ugandan perspective. Tourism Management, 50, 142-158. DOI: 10.1016/j.tourman.2015.01.009
Balogun, B. A. (2019). A preliminary look at the motivators and decision-making process of medical tourists from Nigeria to India. Journal of Tourism Analysis: Revista de Análisis Turístico, ahead-of-print(ahead-of-print). DOI: 10.1108/jta-09-2018-0021
Bianchi, R. (2018). The political economy of tourism development: A critical review. Annals of Tourism Research, 70, 88-102.
Blanchard, L.-a., & Higgins-Desbiolles, F. (2013). Peace through tourism: promoting human security through international citizenship: Routledge.
Crooks, V. A., Turner, L., Snyder, J., Johnston, R., & Kingsbury, P. (2011). Promoting medical tourism to India: Messages, images, and the marketing of international patient travel. Social Science & Medicine, 72(5), 726-732.
Croy, W. G. (2010). Planning for film tourism: Active destination image management. Tourism and hospitality planning & development, 7(1), 21-30.
Duncan, T., & Moriarty, S. E. (1998). A communication-based marketing model for managing relationships. Journal of Marketing, 62(2), 1-13.
Garcia Henche, B. (2018). Urban experiential tourism marketing. Journal of Tourism Analysis, 25(1), 2-22. DOI: 10.1108/jta-01-2018-0002
Horng, J. S., & Tsai, C. T. (2012). Culinary tourism strategic development: an Asia‐Pacific perspective. International journal of tourism research, 14(1), 40-55.
Kotler, P., Bowen, J. T., Makens, J., & Baloglu, S. (2017). Marketing for hospitality and tourism.
Kumar, A. (2017). Cultural and Heritage Tourism: A Tool for Sustainable Development. Global Journal of Commerce & Management Perspective, 6(6), p56-59.
Martínez, R. M., Galván, M. O., & Lafuente, A. M. G. (2014). Public Policies and Tourism Marketing. An Analysis of the Competitiveness on Tourism in Morelia, Mexico and Alcala de Henares, Spain. Procedia - Social and Behavioral Sciences, 148, 146-152. DOI: 10.1016/j.sbspro.2014.07.028
Mulyana, D. (2010). Metodologi penelitian kualitatif: paradigma baru ilmu komunikasi dan ilmu sosial lainnya: PT Remaja Rosdakarya.
Rachim, M. M. I., Yenny, Y., & Susilo, D. (2019). Mendefisinikan ulang visualisasi kesegaran dalam iklan minuman ringan: semiotika sprite "kenyataan yang menyegarkan". Jurnal Komunikasi Universitas Garut: Hasil Pemikiran dan Penelitian, 4(2), 23-32.
Salman, A., & Hasim, M. S. (2012). Factors and competitiveness of Malaysia as a tourist destination: A study of outbound Middle East tourists. Asian Social Science, 8(12), 48.
Štefko, R., Kiráľová, A., & Mudrík, M. (2015). Strategic Marketing Communication in Pilgrimage Tourism. Procedia - Social and Behavioral Sciences, 175, 423-430. doi: https://doi.org/10.1016/j.sbspro.2015.01.1219
Vibriyanto, N., Ismail, A., & Ekayani, M. (2015). Manfaat Ekonomi dan Daya dukung Kawasan Pantai Lombang Kabupaten Sumenep Provinsi Jawa Timur. RISALAH KEBIJAKAN PERTANIAN DAN LINGKUNGAN: Rumusan Kajian Strategis Bidang Pertanian dan Lingkungan, 2(2), 151-159.
Yasir, Y., Nurjanah, N., Salam, N. E., & Yohana, N. (2019). Kebijakan komunikasi dalam membangun destinasi dan masyarakat sadar wisata di kabupaten bengkalis. Jurnal Studi Komunikasi, 3(3), 424-443.
Published
2020-03-05
How to Cite
Musa, H. G., Mulyana, D., Bajari, A., & Navarro, C. J. S. (2020). Promoting tourism destinations through Sudanese tourists interacting experiences in Bandung. Jurnal Studi Komunikasi, 4(1), 21-31. https://doi.org/10.25139/jsk.v4i1.2150
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