The Influence of Organizational Culture and Organizational Commitment  on Organizational Citizenship Behavior through job Satisfaction In Dental  and Oral Hospital Nala Husada Surabaya

Tandy Izzud Alauddin; Eddy Yunus

doi:10.25139/sng.v12i1.5691

Tandy Izzud Alauddin
Eddy Yunus

https://doi.org/10.25139/sng.v12i1.5691

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Keywords: Organizational Culture, Organizational Commitment, Job Satisfaction, Organizational Citizenship Behavior

Abstract

Abstract. The purpose of this study was to analyze the effect of organizational culture and organizational commitment
on job satisfaction, analyze the influence of organizational culture and organizational commitment on Organizational
Citizenship Behavior, and analyze the effect of job satisfaction on Organizational Citizenship Behavior at Nala Husada
Dental and Oral Hospital Surabaya. This type of research is explanatory research with a quantitative method approach.
The data collection method used a questionnaire distributed to 36 employees of the Nala Husada Dental and Oral
Hospital in Surabaya. The data analysis technique used is Structural Equation Modeling analysis using Partial Least
Square. The results of the study show that organizational culture has a significant effect on job satisfaction.
Organizational Commitment has no significant effect on Job Satisfaction. Organizational culture and organizational
commitment have a significant effect on organizational citizenship behavior. Job Satisfaction has a significant effect
on Organizational Citizenship Behavior at Nala Husada Dental and Oral Hospital Surabaya.
Keywords: Organizational Culture; Organizational Commitment, Job Satisfaction; and Organizational Citizenship Behavior

References

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