Factors in Influencer Marketing That Affect Generation Z's Impulse Buying Behavior on Instagram

Fadhilah F; Galih Ginanjar Saputra

doi:10.25139/sng.v13i2.6683

Fadhilah F Universitas Sultan Ageng Tirtayasa
Galih Ginanjar Saputra Universitas Sultan Ageng Tirtayasa

https://doi.org/10.25139/sng.v13i2.6683

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Keywords: Generation Z, source credibility, influencer marketing, impulse buying

Abstract

Influencer marketing is one of the strategies used to influence consumers in deciding on purchases through Instagram social media. However, along with the development of Instagram social media, the number of influencers on Instagram social media has also grown, which makes it difficult for brands to choose the right influencers to influence Generation Z to make purchase decisions. Generation Z, the majority of Indonesia's population, is the digital generation that most often makes online purchases. The phenomenon of impulse buying or unplanned purchases is a phenomenon that can be an opportunity for business actors to develop their marketing strategies to increase sales. This study aimed to analyze the factors that can influence the impulse buying behavior of Generation Z on Instagram. The survey was conducted based on a sample of 109 Instagram users in Indonesia who had made impulse purchases because they saw content uploaded by Influencers on Instagram. The results of this study state that factors in influencer marketing that can influence the impulse buying behavior of Generation Z on Instagram social media are source credibility moderated by the type of influencer. Source credibility has 3 components: expertise, attractiveness, and trustworthiness. At the same time, the type of influencer is divided into micro-influencers and macro-influencers, which are measured based on the number of followers they have. Furthermore, the findings from this study have beneficial implications for developing effective Instagram marketing communication strategies with the Generation Z target market.

Keywords: Generation Z, Impulse Buying, Source Credibility, Influencer Marketing

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