Inovasi Tata Naskah Dinas Melalui Aplikasi Sistem Penomoran Dokumen (SINOMEN) Pada Biro Administrasi Pimpinan – Sekretariat Daerah Provinsi Jawa Timur

Abstract

This research aims to determine the process of developing innovations in official document management through the Document Numbering System (SiNomen) application at the Leadership Administration Bureau - Regional Secretariat of East Java Province, along with its output and outcomes. This research is of qualitative descriptive approach. The theory used is according to Everett M. Rogers (2003), with 6 (six) characteristics of innovation, namely awareness of problems, basic aspects and applied research, aspects of innovation development, aspects of commercialization, spread and adoption and aspects consequences. Data collection for this research was carried out through observation, interviews, document study.The data analysis used is data condensation, data presentation, and drawing conclusions

         The results of the research found that based on the characteristics of innovation, in the aspect of awareness of problems and needs that had been met and they decided to innovate the official script system through digital-based applications. In the basic and applied research aspects, the type of innovation that will be used is determined, namely digital innovation. In the aspect of innovation development, SINomen began to be developed with version 1.0 in 2017, to version 2.0 in 2020, to version 3.0. in 2021, and finally version 4.0 in 2022. In the commercialization aspect, this was carried out by mapping the needs for effective and efficient work methods, a system development team was formed which coordinated with information systems experts to detail what was needed. The dissemination and adoption aspect is carried out through the stages of socialization, training, implementation and monitoring. In the aspect of the consequences of using the application, the organization faces consequences for preparing competent employees to operate the SiNomen application and the possibility of internet network problems occurring.

         The output of teh inovation is the achievement of automatic production of official travel documents up to the details quickly, effectively, efficiently and accurately, while the outcome is is the achievement of the development of an effective, accountable and transparent Leadership Administration Bureau in supporting the duties of the leaders of the East Java Provincial Government

       This research recommends that the Leadership Administration Bureau should a) continue to develop the specifications for the SiNomen application, b) optimize application security, server quality and the internet network supporting the SiNomen application, c) integrate the SiNomen application with the correspondence process at the General Bureau, regarding the administration of official documents via the SiNomen application.