Evaluasi Kebijakan Cek Fisik Kendaraan Bermotor Di Kantor Samsat Di Kabupaten Bojonegoro
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Abstract
Evaluation of Motor Vehicle Physical Check Policy at the SAMSAT Office in Bojonegoro Regency. The aim of this research is to describe and analyze the data: 1) To find out how the quality of motor vehicle physical check services is evaluated at the Bojonegoro Samsat Office and 2) To find out and analyze what factors are obstacles and supports in providing motor vehicle physical check services at the Bojonegoro Samsat Office. Then the focus of the research. The results of this research are an evaluation of the quality of the physical check service for community vehicles at the Bojonegoro Regency Samsat Office which has been running well according to existing mechanisms, but there are still weaknesses, but these weaknesses need further improvement. Inhibiting and supporting factors, both public discipline and public awareness, are still lacking but are not an obstacle for officials in providing services. Samsat officers in providing physical check services for public vehicles must have a security and accuracy system that is well maintained. Samsat officials in providing services to the community are required to provide quality services.
Keyword: Policy Evaluation, Motor Vehicles
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