Efektivitas Sistem Aplikasi Elektronik Lelang E-Auction Untuk Peningkatan Pelayanan Publik Di Kpknl Palangkaraya

Authors

DOI:

https://doi.org/10.25139/jmnegara.v9i2.11111

Keywords:

E-Auction, Auction Winner, Receipt

Abstract

The purpose of this study is to examine and implement E-Auction in public administration and digital transformation from the public perspective and digital transformation theories. This study adopts Richard M. Steers' (1985) organizational effects theory to measure the extent to which electronic application systems are effective in achieving organizational goals and objectives. The assessment of public service quality in this study refers to Sinambela's (2014) public service theory, which views public service as a fundamental issue that must be controlled by a state administrator so that the services provided are accessible and accountable. E-Government, as regulated in Presidential Regulation No. 95 of 2018 concerning the Electronic-Based Government System (SPBE), forms the basis of this theory as a legal framework for bureaucratic digitalization in Indonesia. The purpose of combining the above theories is to measure the extent to which the application of I E overcomes distance limitations, improves cost structures, and offers greater transparency in the auction process at the Palangkaraya State Property and Auction Service Office (KPKNL).

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Published

2026-01-02

How to Cite

Efektivitas Sistem Aplikasi Elektronik Lelang E-Auction Untuk Peningkatan Pelayanan Publik Di Kpknl Palangkaraya. (2026). Jurnal Ilmiah Manajemen Publik Dan Kebijakan Sosial, 9(2), 260–273. https://doi.org/10.25139/jmnegara.v9i2.11111

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Vol. 9 No. 2 (2025): Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial

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